European Agency for Debt Recovery LLC
In the market of debt collection services the TAS Group is represented by LLC "The European Agency for Debt Recovery”s, established in October 2007.
Organization and establishment of the company were conducted in close collaboration with world-famous American company "Accenture", which passed the invaluable experience of the European practices in collection services.
The main purpose of the agency is to provide a full range of services to financial and non-financial institutions to recover bad loans. The Company both purchases the debt portfolios and collects debts on a commission basis.
The Agency’s work is based on the principles of customized and prompt solutions to the problems of the client, with high degree of reliability and confidentiality in order preserve client’s image.
Agency offers a wide range of services. Dealing with debts is implemented in three main areas:
- soft-collection (pre-recovery through phone calls)
- hard-collection (pre-recovery through direct meetings with the debtor)
- legal-collection (judicial penalty).
Debt collection are processes are based on the use of modern techniques for dealing with debtors, and utilize own call-centre and nationwide network of regional hard-collection representative offices.
Today, the Company’s representative offices operate in 22 regions of Ukraine, which allows coverage of 100% of the territory of Ukraine, and supported by the operators of the call-centre (up to 130 operators) who generate up to 260 000 phone calls per month. .
“European Agency for Debt Recovery" also provides services in the area of telephone marketing (making phone calls to examine the demand for goods, conducting sociological research, calls for the purpose of advertising and PR-campaigns).